Student Employment Opportunities with CoC
Resources and references for our student assistant positions.
TSO Web Environment Color Scheme
A quick guide to what colors represent what environments for the TSO web team
Inventory Landing Page
Everything we know about inventory.cc
Monitoring Infrastructure
Infrastructure monitoring homepage
Installing RT Locally in a VM
Install RT in a virtual machine locally on your machine
RT Landing Page
A page for linking to all RT help pages
Website Monitoring with dashboard.cc
How to add a website to the monitoring and alerting tools on dashboard.cc
How To Not Handle a Ticket
An example of a customer complaint and recommendations on service improvements.
How to install Linux with an ISO image
This guide covers the basic process of installing an ISO Linux image onto a server or desktop
How to merge tickets in RT
Instructions for merging ticket in RT (help.cc.gatech.edu & hr-help.cc.gatech.edu)