TSO Web Environment Color Scheme
A quick guide to what colors represent what environments for the TSO web team
Inventory Landing Page
Everything we know about inventory.cc
Monitoring Infrastructure
Infrastructure monitoring homepage
Installing RT Locally in a VM
Install RT in a virtual machine locally on your machine
RT Landing Page
A page for linking to all RT help pages
Website Monitoring with dashboard.cc
How to add a website to the monitoring and alerting tools on dashboard.cc
How To Not Handle a Ticket
An example of a customer complaint and recommendations on service improvements.
How to install Linux with an ISO image
This guide covers the basic process of installing an ISO Linux image onto a server or desktop
How to merge tickets in RT
Instructions for merging ticket in RT (help.cc.gatech.edu & hr-help.cc.gatech.edu)
College of Computing Data Center Access Process
This process describes how the College of Computing will adhere to USG and GT data center access policies and standards to physically protect data and assets in the data centers.