What Helpdesk Does
Processes, policy, and functions that the Help Desk performs.
Monitoring Infrastructure
Infrastructure monitoring homepage
Installing RT Locally in a VM
Install RT in a virtual machine locally on your machine
RT Landing Page
A page for linking to all RT help pages
How to install Linux with an ISO image
This guide covers the basic process of installing an ISO Linux image onto a server or desktop
How to merge tickets in RT
Instructions for merging ticket in RT (help.cc.gatech.edu & hr-help.cc.gatech.edu)
How to Deploy an OS with Cobbler
This guide is meant to cover deploying Rhel and Ubuntu OS to a system using Cobbler
Linux Laptop Deployment Supplemental
This guide is meant to be a supplement for deploying an ubuntu laptop
Backing up ZFS
This guide is meant to be an overview of configuring a ZFS system to be backed up with out syncoid/sanoid service.
Linux Server Deployment Quickstart Guide
This is a guide meant to be a checklist through the server build process. This guide should also include supplement information for desktop and laptop information