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TSO Content
| Title | Summary | Last revised |
|---|---|---|
| Duo: 2FA | DUO: Helpdesk Overview | |
| What Helpdesk Does | Processes, policy, and functions that the Help Desk performs. | |
| Student Assistants | Information on FWS student employees. | |
| Monitoring Infrastructure | Infrastructure monitoring homepage | |
| Help Desk SA/Appointment Calendaring | Calendar information for help desk SAs and appointments. | |
| How to do Meter Readings on Mopier | Mopier - Meter Readings | |
| Help Desk Lead Responsibilities | Responsibilities of the Help Desk Lead | |
| How do I determine a CoC faculty member's office number? | FAQ: CoC Faculty Office Numbers | |
| Help Desk Standard Procedures | Standard procedures for the operation of the Help Desk. | |
| Help Desk Front Desk Etiquette | General etiquette for Help Desk student assistants and staff. | |
| Installing RT Locally in a VM | Install RT in a virtual machine locally on your machine | |
| RT Landing Page | A page for linking to all RT help pages | |
| Website Monitoring with dashboard.cc | How to add a website to the monitoring and alerting tools on dashboard.cc | |
| Configure an NTP/SNTP client and server | Configure an NTP/SNTP client and server | |
| How to connect things to GTED for authentication | How to connect things to GTED for authentication | |
| Naming Schemes used in TSO | Naming Schemes used in TSO | |
| Using the TSO Git Infrastructure | Using the TSO Git Infrastructure | |
| OutLANd DNS Request procedure | OutLANd DNS Request procedure | |
| zfs-data-recovery | How to restore mistakenly deleted files on a zfs filesystem | |
| How To Not Handle a Ticket | An example of a customer complaint and recommendations on service improvements. |